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Not working the template

2 weeks 1 day ago #1158 by Cerera
Not working the template was created by Cerera
Hi.
I bought a template on the forum. Downloaded the archive, but install through the Control Panel fails. Says "no file to extract". Tried to directly through host, but the template does not appear.

1 week 5 days ago #1159 by Eugene S.
Replied by Eugene S. on topic Not working the template
Hi,
You should install it via Kunena dashboard.
www.roundtheme.com/docs/item/installing-kunena-5-x-template

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4 days 5 hours ago #1164 by Cerera
Replied by Cerera on topic Not working the template
Hello.
The instruction we read also all did. But apparently on a screenshot on 4 step instead of installation writes that the file is not present.
Alas, once again to try we can not yet. Bought one more template on main and after installation the site has fallen. Wanted to update a site, and as a result nerves and in vain thrown out money for both templates.
But thanks for the answer.

4 days 2 hours ago #1165 by Eugene S.
Replied by Eugene S. on topic Not working the template
Hello,
There are no such errors during a typical installation.
Perhaps there are some things you need to pay attention to. It might be server misconfiguration, outdated software of something else.
However, if you give more details concerning the errors (error messages) it can help to understand what's happened.
What version of Joomla and Kunena is in use? What is PHP version?

We recommend making a back-up before any updates.

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2 days 6 hours ago #1166 by Cerera
Replied by Cerera on topic Not working the template
Installation was usual as it is specified in the instruction. On the third step -installation is impossible because of absence in a template of files. Considering, such errors we do not want to risk and the second site.
At us such versions:
Joomla 3.6.5
Kunena 4.0.3
PHP 5.6.40

2 days 6 hours ago - 2 days 6 hours ago #1167 by Eugene S.
Replied by Eugene S. on topic Not working the template
Well, you have obsolete software, as I supposed.

Kunena 4.0 reached end of life in 2016:
www.roundtheme.com/blog/item/the-release...ena-5-0-2-and-4-0-12

Joomla 3.6.5 has a lot of vulnerabilities:
developer.joomla.org/security-centre.html

PHP 5.6 is not secure and there is a risk of using it.
www.wordfence.com/blog/2018/10/php5-dangerous/

You're trying to install templates for Kunena 5 on the outdated Kunena 4.0 version.
These versions have different template system and are not compatible with each other.

You need to update your Joomla and all installed extensions. But, of course, it requires some experience, so always do backups or find a freelancer who can help.

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Add your voice to the JED listing with a 100 score review: bit.ly/2cIg8pF
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The following user(s) said Thank You: Cerera

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