- Forum
- Products for Joomla
- Kunena 5.x templates
- RND Kparadise
- Text editor pop up window problem and 404 error on Unread menu
Text editor pop up window problem and 404 error on Unread menu
- Jack Lee
-
Topic Author
- Offline
- New Member
-
Less
More
- Posts: 4
- Thank you received: 0
4 years 3 months ago - 4 years 2 months ago #1122
by Jack Lee
Text editor pop up window problem and 404 error on Unread menu was created by Jack Lee
Hi,
I recently purchased this theme. It all went well until I moved my Joomla sit from sub directory to root directory.
Using "Purity III" as Joomla's main template
First, the "Unread" menu returned 404 error.
Second, for some reason, in the text editor, some kind of conflict appeared when I click any icon which opens a pop up window
For example, when I want to insert a link, I click the link button, an link pop up window appeared but can not enter any field or submit or cancel. However, when I hover my mouse to a little bit above the link pop up window, my cursor changed to "hand" and when I click it, it add a emotion icon into the content.
I can not interact anything on the link pop up, so I try to click the "emotion" icon in the editor. Then the emotion window pop up on top of the link pop up window. Now the emotion window work properly but link window still not working behind the emotion window.
When I close the emotion window, the link window will suddenly move its position up a bit and works properly.
This weird issue happens on all the editor pop up window, for example, add image link icon, external link icon and map icon.
Please see attachment 1 to 3 for more screenshot
I tried to uninstall the Paradise template and reinstall but still not working.
Other templates text editor pop up window are working fine
Can you help me with this?
What other information I need to provide to you?
You can use this super account for testing:
[wait for further notice]
[wait for further notice]
It seems like only happened on Super user? normal register user are ok...
Here is the report
Regards
Jack
I recently purchased this theme. It all went well until I moved my Joomla sit from sub directory to root directory.
Using "Purity III" as Joomla's main template
First, the "Unread" menu returned 404 error.
Second, for some reason, in the text editor, some kind of conflict appeared when I click any icon which opens a pop up window
For example, when I want to insert a link, I click the link button, an link pop up window appeared but can not enter any field or submit or cancel. However, when I hover my mouse to a little bit above the link pop up window, my cursor changed to "hand" and when I click it, it add a emotion icon into the content.
I can not interact anything on the link pop up, so I try to click the "emotion" icon in the editor. Then the emotion window pop up on top of the link pop up window. Now the emotion window work properly but link window still not working behind the emotion window.
When I close the emotion window, the link window will suddenly move its position up a bit and works properly.
This weird issue happens on all the editor pop up window, for example, add image link icon, external link icon and map icon.
Please see attachment 1 to 3 for more screenshot
I tried to uninstall the Paradise template and reinstall but still not working.
Other templates text editor pop up window are working fine
Can you help me with this?
What other information I need to provide to you?
You can use this super account for testing:
[wait for further notice]
[wait for further notice]
It seems like only happened on Super user? normal register user are ok...
Here is the report
This message contains confidential information
Database collation check: ✔ The collation of your table fields are correct
Joomla! SEF: Enabled | Joomla! SEF rewrite: Disabled | FTP layer: Disabled |
This message contains confidential informationhtaccess: Missing | PHP environment: Max execution time: 120 seconds | Max execution memory: 768M | Max file upload: 128M
Kunena menu details:
Warning: Spoiler!
ID Name Menutype Link Path In trash 101 首頁 mainmenu view=home&defaultmenu=133 home Yes 143 Forum mainmenu Itemid=145 kunena-2019-06-20 Yes 145 Forum kunenamenu view=home&defaultmenu=147 forum No 146 Index kunenamenu view=category&layout=list forum/index No 147 Recent Topics kunenamenu view=topics&mode=replies forum/recent No 148 Unread kunenamenu view=topics&layout=unread forum/unread No 149 New Topic kunenamenu view=topic&layout=create forum/newtopic No 150 No Replies kunenamenu view=topics&mode=noreplies forum/noreplies No 151 My Topics kunenamenu view=topics&layout=user&mode=default forum/mylatest No 152 Profile kunenamenu view=user forum/profile No 153 Help kunenamenu view=misc forum/help No 154 Search kunenamenu view=search forum/search No
Joomla default template details : purity_III | author: JoomlArt.com | version: 1.2.4 | creationdate: Nov 30, 2018
Kunena default template details : Kparadise | author: Roundtheme | version: 2.0.0 | creationdate: 14/11/2018
Kunena template params:
Warning: Spoiler!
lightboxColor white bootstrap 1 bootstrap_responsive 1 bootstrap_extended 1 fontawesome 1 tooltips 1 categoreslayout grid grid_columns 3 last_post_show 1 displayCatImage 1 displaySubCats 1 displayCatCoverDescr 1 displayCatDescr 1 catDescCharacters 140 use_category_image_path 0 category_images_path images SubjectLengthMessage 80 fullactions 1 quick 0 kunena_css_min 0 sep_features_0 displayMenu 1 displayLogin 1 displayLoginContent 1 displayLogout 1 displayLogoutContent 1 displayBreadcrumbTop 0 displayBreadcrumbBottom 1 displayAnnouncement 1 displayFooter 1 displayModule 1 displayWhoIsOnline 1 whoisonlineName default displayStatistics 1 paginationicons 1 avatarPosition left avatarType none labels 0 formRecover 0 topicicontype fa iconsTopic kicon-topic socialshare 0 socialsharetag socialtheme rnd writeaccess 0 localstorage 0 sep_features_3 messageProfileBirthdate 1 messageProfileGender 1 messageProfileRank 1 messageProfilePostsCount 1 messageProfileKarma 1 messageProfileThankYou 1 messageProfileStatus 1 messageProfileLocation 1 messageProfileWebsite 1 messageProfilePersonalText 0 messageProfileSignature 1 messageSubject topicSubject panel_background #efefef header_background #fcfcfc header_link_color #333 header_active_link_color #558b2f icon_background #558b2f icon_color #FFF icon_active_background #3f733c icon_active_color #FFF main_color #333 btn_background #558b2f btn_background_active #3f733c btn_color #FFF btn_color_active #FFF mark_background #FBFBF2 primary_label_background #d91111 primary_label_color #FFF link_color #558b2f link_color_active #3f733c main_border_color #d6d6d6 main_border_radius 3px icon_border_radius 4px small_border_radius 3px main_darken_background #f5f5f5 checkbox_color #3f733c radio_color #3f733c announcement_color #444 announcement_background_color #fff9eb announcement_border_color #e6ce98 progress_bar_info_background #558b2f admincolor #ba3737 globalmoderatorcolor #bc2e7a moderatorcolor #8c14ad usercolor #5b85c7 guestcolor #757575 bannedcolor #263238 blockedcolor #263238 iconcolor inherit iconcolornew #48a348 video 1 maps 1 emoticons 1 1 ebay 1 link 1 picture 1 hide 1 spoiler 1 table 1 code 1 quote 1 divider 1 1 soundcloud 1 confidential 1 hr 1 listitem 1 supscript 1 subscript 1 numericlist 1 bulletedlist 1 alignright 1 alignleft 1 center 1 underline 1 italic 1 bold 1 strikethrough 1 colors 1 size 1 avatarSizeX 40 avatarSizeY 90 avatarSizeXThumb 36 avatarSizeYThumb 36 avatarSizeXWelcome 72 avatarSizeYWelcome 72 avatarSizeXList 36 avatarSizeYList 36 avatarSizeXPost 144 avatarSizeYPost 144 avatarSizeXProfile 200 avatarSizeYProfile 200 templatebyText templatebyName templatebyLink
Kunena version detailed: Kunena 5.1.12.1 | 2019-04-22 [ Kerberos ]
| Kunena detailed configuration:| Kunena integration settings:Warning: Spoiler!
Kunena config settings: board_offline 0 enablerss 1 threads_per_page 20 messages_per_page 6 messages_per_page_search 15 showhistory 1 historylimit 6 shownew 1 disemoticons 0 template kparadise showannouncement 1 avataroncat 1 catimagepath category_images showchildcaticon 1 rtewidth 450 rteheight 300 enableforumjump 1 reportmsg 1 username 1 askemail 0 showemail 0 showuserstats 1 showkarma 1 useredit 1 useredittime 0 useredittimegrace 600 editmarkup 1 allowsubscriptions 1 subscriptionschecked 1 allowfavorites 1 maxsubject 50 maxsig 300 regonly 0 pubwrite 0 floodprotection 0 mailmod 0 mailadmin 0 captcha 0 mailfull 1 allowavatarupload 1 allowavatargallery 1 avatarquality 75 avatarsize 2048 imageheight 800 imagewidth 1000 imagesize 500 filetypes txt,rtf,pdf,zip,tar.gz,tgz,tar.bz2 filesize 500 showranking 1 rankimages 1 userlist_rows 30 userlist_online 1 userlist_avatar 1 userlist_posts 1 userlist_karma 1 userlist_email 0 userlist_joindate 1 userlist_lastvisitdate 1 userlist_userhits 1 latestcategory 0 showstats 0 showwhoisonline 0 showgenstats 0 showpopuserstats 0 popusercount 5 showpopsubjectstats 1 popsubjectcount 5 showspoilertag 1 showvideotag 1 showebaytag 1 trimlongurls 1 trimlongurlsfront 40 trimlongurlsback 20 autoembedyoutube 1 autoembedebay 1 ebaylanguagecode en-us sessiontimeout 1800 highlightcode 0 rss_type topic rss_timelimit month rss_limit 100 rss_included_categories rss_excluded_categories rss_specification rss2.0 rss_allow_html 1 rss_author_format name rss_author_in_title 1 rss_word_count 0 rss_old_titles 1 rss_cache 900 defaultpage recent default_sort asc sef 1 showimgforguest 1 showfileforguest 1 pollnboptions 4 pollallowvoteone 1 pollenabled 1 poppollscount 5 showpoppollstats 1 polltimebtvotes 00:15:00 pollnbvotesbyuser 100 pollresultsuserslist 1 allow_user_edit_poll 0 maxpersotext 50 ordering_system replyid post_dateformat ago post_dateformat_hover datetime hide_ip 1 imagetypes jpg,jpeg,gif,png checkmimetypes 1 imagemimetypes image/jpeg,image/jpg,image/gif,image/png imagequality 50 thumbheight 32 thumbwidth 32 hideuserprofileinfo put_empty boxghostmessage 0 userdeletetmessage 0 latestcategory_in 1 topicicons 1 debug 1 catsautosubscribed 0 showbannedreason 0 showthankyou 1 showpopthankyoustats 1 popthankscount 5 mod_see_deleted 0 bbcode_img_secure text listcat_show_moderators 0 lightbox 1 show_list_time 720 show_session_type 2 show_session_starttime 1800 userlist_allowed 1 userlist_count_users 1 enable_threaded_layouts 0 category_subscriptions post topic_subscriptions every pubprofile 1 thankyou_max 10 email_recipient_count 0 email_recipient_privacy bcc captcha_post_limit 0 image_upload registered file_upload moderator topic_layout flat time_to_create_page 1 show_imgfiles_manage_profile 1 hold_newusers_posts 0 hold_guest_posts 0 attachment_limit 30 pickup_category 1 article_display intro send_emails 1 fallback_english 1 cache 1 cache_time 60 iptracking 1 rss_feedburner_url autolink 1 access_component 1 statslink_allowed 1 superadmin_userlist 0 legacy_urls 1 attachment_protection 0 categoryicons 1 avatarresizemethod 1 avatarcrop 1 user_report 1 searchtime 365 teaser 0 ebay_language 0 allow_change_subject 1 max_links 6 read_only 0 ratingenabled 0 url_subject_topic 0 log_moderation 0 attach_start 0 attach_end 14 attachment_utf8 1 autoembedsoundcloud 1 emailheader media/kunena/email/hero-wide.png user_status 1 signature 1 personal 1 social 1 plain_email 0 moderator_permdelete 0 avatartypes gif, jpeg, jpg, png smartlinking 0 defaultavatar nophoto.png defaultavatarsmall s_nophoto.png quickreply 1 avataredit 0 activemenuitem mainmenu_id home_id index_id moderators_id topiclist_id misc_id profile_id search_id avatar_type 1 sef_redirect 1 allow_edit_poll 1 use_system_emails 0 autoembedinstagram 1 | Joomla! detailed language files installed:Warning: Spoiler!Kunena - Finder Disabled
Kunena - AltaUserPoints Disabled
Kunena - Community Builder Disabled
Kunena - Easyblog Disabled
Kunena - Easyprofile Disabled
Kunena - Easysocial Disabled
Kunena - Gravatar Disabled
Kunena - JomSocial Disabled
Kunena - Joomla Enabled: access=1 login=1
Kunena - Kunena Enabled: avatar=1 profile=1
Kunena - UddeIM Disabled
Warning: Spoiler!
Joomla! languages installed: zh-CN Chinese Simplified (zh-CN) en-GB English (en-GB) zh-TW Chinese (Traditional)
Third-party components: None
Third-party SEF components: None
Plugins: None
Modules: None
Regards
Jack
Last edit: 4 years 2 months ago by Jack Lee.
- Jack Lee
-
Topic Author
- Offline
- New Member
-
Less
More
- Posts: 4
- Thank you received: 0
4 years 3 months ago #1123
by Jack Lee
Replied by Jack Lee on topic Text editor pop up window problem and 404 error on Unread menu
Seems like the problem is similar to the other post in this forum:
www.roundtheme.com/forum/rnd-kparadise/5...nd-redefine-problems
Probably is my template is using v4.7 font awesome and conflict?
Can you help me find a quick / temp solution for this? Thanks!
www.roundtheme.com/forum/rnd-kparadise/5...nd-redefine-problems
Probably is my template is using v4.7 font awesome and conflict?
Can you help me find a quick / temp solution for this? Thanks!
- Eugene S.
-
- Offline
- Administrator
-
4 years 2 months ago #1124
by Eugene S.
Like our extensions for Kunena?
Add your voice to the JED listing with a 100 score review: bit.ly/2cIg8pF
Thanks!
Replied by Eugene S. on topic Text editor pop up window problem and 404 error on Unread menu
Hi Jack,
I apologize for the delay with reply. We were on the vacation
Well, let's back to your questions.
1. Unread post - there is no such layout at the moment. We will include it to the next template update.
2. Popup window issue - please provide credentials to examine the issue (login and password for front-end access)
I suppose there is a conflict with other CSS styles, perhaps Joomla template overrides some styles globally. But I need to reproduce it first.
I apologize for the delay with reply. We were on the vacation

Well, let's back to your questions.
1. Unread post - there is no such layout at the moment. We will include it to the next template update.
2. Popup window issue - please provide credentials to examine the issue (login and password for front-end access)
I suppose there is a conflict with other CSS styles, perhaps Joomla template overrides some styles globally. But I need to reproduce it first.
Like our extensions for Kunena?
Add your voice to the JED listing with a 100 score review: bit.ly/2cIg8pF
Thanks!
- Jack Lee
-
Topic Author
- Offline
- New Member
-
Less
More
- Posts: 4
- Thank you received: 0
4 years 2 months ago #1125
by Jack Lee
Replied by Jack Lee on topic Text editor pop up window problem and 404 error on Unread menu
Hi,
Thanks for your reply.
For point 1. You can login and there is "Unread" tab in the menu.
You can use the following login details:
finalfantasyotaku.com
tester
qawsedrftg
Thanks for your reply.
For point 1. You can login and there is "Unread" tab in the menu.
You can use the following login details:
finalfantasyotaku.com
tester
qawsedrftg
- Eugene S.
-
- Offline
- Administrator
-
4 years 2 months ago #1126
by Eugene S.
Like our extensions for Kunena?
Add your voice to the JED listing with a 100 score review: bit.ly/2cIg8pF
Thanks!
Replied by Eugene S. on topic Text editor pop up window problem and 404 error on Unread menu
Hi Jack,
As concerning point 1 - please see my answer above:
2. Popup issue - I do not see it. Did you fix it?
As concerning point 1 - please see my answer above:
Just unpublish such menu item now.1. Unread post - there is no such layout at the moment. We will include it to the next template update.
2. Popup issue - I do not see it. Did you fix it?
Like our extensions for Kunena?
Add your voice to the JED listing with a 100 score review: bit.ly/2cIg8pF
Thanks!
- Jack Lee
-
Topic Author
- Offline
- New Member
-
Less
More
- Posts: 4
- Thank you received: 0
4 years 2 months ago - 4 years 2 months ago #1127
by Jack Lee
Replied by Jack Lee on topic Text editor pop up window problem and 404 error on Unread menu
Hi,
Thanks for the reply!
I will unpublish the "unred" menu
But in regards to pop up, I did not fix it, it is still there. Please see new attachment here.
The process to produce the error is
New Post -> click link setting -> link medal pop up but nothing can be click -> click emoticon -> emoticon medal pop up on top of link medal -> emoticon works fine -> close emoticon medal -> link medal window moved up a little and works fine
I tried using FireFox and Chrome and they have the same problem. And I also tried on my pc at home and pc in my office. Both using Windows 10
And also, I just discovered something new......
The profile medal is not working as well in "Add new topic" page.
Please see attachchment.
Thanks for the reply!
I will unpublish the "unred" menu
But in regards to pop up, I did not fix it, it is still there. Please see new attachment here.
The process to produce the error is
New Post -> click link setting -> link medal pop up but nothing can be click -> click emoticon -> emoticon medal pop up on top of link medal -> emoticon works fine -> close emoticon medal -> link medal window moved up a little and works fine
I tried using FireFox and Chrome and they have the same problem. And I also tried on my pc at home and pc in my office. Both using Windows 10
And also, I just discovered something new......
The profile medal is not working as well in "Add new topic" page.
Please see attachchment.
Last edit: 4 years 2 months ago by Jack Lee.
Moderators: Eugene S.