Problem after mistaken installation
- Nikiniko
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5 years 8 months ago #637
by Nikiniko
Problem after mistaken installation was created by Nikiniko
From mistake i try to install the template from joomla install and now i see these under the components
image.prntscr.com/image/5hZ-_YH_Tx6lIhwQxYmx1A.png
is there a way to remove them ?
image.prntscr.com/image/5hZ-_YH_Tx6lIhwQxYmx1A.png
is there a way to remove them ?
- Eugene S.
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5 years 8 months ago #638
by Eugene S.
Like our extensions for Kunena?
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Replied by Eugene S. on topic Problem after mistaken installation
We always recommend to backup the site before any update.
Kunena template must be installed via Kunena > Templates, not via Joomla Extensions > Install.
Contact your hosting provider and ask to restore the latest backup of your site.
Kunena template must be installed via Kunena > Templates, not via Joomla Extensions > Install.
Contact your hosting provider and ask to restore the latest backup of your site.
Like our extensions for Kunena?
Add your voice to the JED listing with a 100 score review: bit.ly/2cIg8pF
Thanks!
- Nikiniko
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5 years 8 months ago #641
by Nikiniko
Replied by Nikiniko on topic Problem after mistaken installation
i cant do that, because since then i have many posts and reviews,
is there other way to remove them ?
is there other way to remove them ?
- Eugene S.
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5 years 8 months ago #642
by Eugene S.
Like our extensions for Kunena?
Add your voice to the JED listing with a 100 score review: bit.ly/2cIg8pF
Thanks!
Replied by Eugene S. on topic Problem after mistaken installation
I do not see another way.
You can try to debug the system step-by-step and reproduce what caused the problem, but it requires technical skills.
In your situation, it is better to restore the backup.
You can try to debug the system step-by-step and reproduce what caused the problem, but it requires technical skills.
In your situation, it is better to restore the backup.
Like our extensions for Kunena?
Add your voice to the JED listing with a 100 score review: bit.ly/2cIg8pF
Thanks!
The following user(s) said Thank You: Nikiniko
Moderators: Eugene S.