Official support hours: from 9 AM — 6 PM Monday to Friday (GMT +2).
The support staff may not reply on technical inquiries on weekends; all requests will be answered necessarily during working days. Reply time: depending on the complexity of your issue, the answer can be provided between a few hours up to 48 hours. In the particular instances we will notify you if extra time will be required to solve the issue.

×

Notice

The forum is in read only mode.

Problem on installing and editing of Air-Template

6 years 5 months ago #509 by Rolf Mörchel
Please see following report with screen shots:
Attachments:
6 years 5 months ago #510 by Eugene S.
Hello rodimo,
Sorry for the delay with reply.
That's weird. The template should works. Which versions of Joomla and AcyMailing are in use?
Can you send us temporary credentials to your back-end to examine this issue?

As concerning the AcyMailing editor - it should be selected as default editor in AcyMailing configuration. (Components > AcyMailng > Configuration > Interfaces > Editor)

Like our extensions for Kunena?
Add your voice to the JED listing with a 100 score review: bit.ly/2cIg8pF
Thanks!
Moderators: Eugene S.

Partners