Official support hours: from 9 AM — 6 PM Monday to Friday (GMT +2).
The support staff may not reply on technical inquiries on weekends; all requests will be answered necessarily during working days. Reply time: depending on the complexity of your issue, the answer can be provided between a few hours up to 48 hours. In the particular instances we will notify you if extra time will be required to solve the issue.

×

Notice

The forum is in read only mode.

Air Mail button problem on Outlook

7 years 9 months ago #234 by OlivierF
Air Mail button problem on Outlook was created by OlivierF
Hello,
i bought some days ago the template air mail for Acymailing.
On Outlook, there is a problem with css of the button. I saw on your newsletter today you have the same problem.
I add a screenshot to help you understanding : goo.gl/PKqyu8
By the way, can i suggest you to promote your template directly to the acyba web site, cause i found your template really by accident and it's so rare to found a quality provider of template for acymailing...
Thanks !
7 years 9 months ago #235 by OlivierF
Replied by OlivierF on topic Re: Air Mail button problem on Outlook
Sorry screenshot link seems to be bad :
goo.gl/QhCrbP
7 years 9 months ago #236 by OlivierF
Replied by OlivierF on topic Re: Air Mail button problem on Outlook
Strange short url on your support system seems to not working i add i nattachment...
7 years 9 months ago #237 by Eugene S.
Replied by Eugene S. on topic Re: Air Mail button problem on Outlook
Hello OlivierF,
Thank you for your report. We'll examine these issues and come back with the update.

Have a nice time and talk to you soon,
Eugene.

Like our extensions for Kunena?
Add your voice to the JED listing with a 100 score review: bit.ly/2cIg8pF
Thanks!
7 years 8 months ago #257 by OlivierF
Replied by OlivierF on topic Re: Air Mail button problem on Outlook
Hi,
any news from this ?
Regards,
Olivier
7 years 8 months ago #259 by Eugene S.
Replied by Eugene S. on topic Re: Air Mail button problem on Outlook
Dear Olivier,
I am very sorry for the delay with reply. We haven't had Outlook 2007, thereby it took some time to make environment for debugging. We got this issue that you've described above and will update all AcyMailing templates during a week. You will be informed about the update asap.

Have a nice day.

Like our extensions for Kunena?
Add your voice to the JED listing with a 100 score review: bit.ly/2cIg8pF
Thanks!
Moderators: Eugene S.

Partners