Official support hours: from 9 AM — 6 PM Monday to Friday (GMT +2).
The support staff may not reply on technical inquiries on weekends; all requests will be answered necessarily during working days. Reply time: depending on the complexity of your issue, the answer can be provided between a few hours up to 48 hours. In the particular instances we will notify you if extra time will be required to solve the issue.

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RND Kparadise 2.0 - update of travel template (14 Nov 2018)

Tourist and travel template Kparadise updated to version 2.0 and is compatible with Kunena 5.1.6. Do not miss this great template which has unique features: Images in Category and Masonry Grid.

Where I can load the template files?

8 months 2 weeks ago #741 by Jessica Linke
Where I can load the template files? was created by Jessica Linke
Hello,

I bought (today) your Kunena Template RND Kability and I have paid with Paypal.
Where I can load now the template files? Because in my profile are not files in the Download section and the template is still in my cart.

But I recieved the Paypal confirmation about the payment incl. transaction code etc.

Regards,
Jessica

8 months 2 weeks ago #742 by Eugene S.
Replied by Eugene S. on topic Where I can load the template files?
Hello Jessica,
Yes, the payment was received. But the callback wasn't processed after the payment due to the issue and the subscription wasn't created. It is 2Checkout issue.
I just been created a subscription for you. Please log in to the site and proceed to My downloads section.

Have a nice time,
Regards,
Eugene.

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Thanks!
The following user(s) said Thank You: Jessica Linke

8 months 2 weeks ago #743 by Jessica Linke
Replied by Jessica Linke on topic Where I can load the template files?
Many thanks ! Also for your really quick answer :)

Moderators: Eugene S.