Official support hours: from 9 AM — 6 PM Monday to Friday (GMT +2).
The support staff may not reply on technical inquiries on weekends; all requests will be answered necessarily during working days. Reply time: depending on the complexity of your issue, the answer can be provided between a few hours up to 48 hours. In the particular instances we will notify you if extra time will be required to solve the issue.

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RND Kglorious released - new template for Kunena 5 (17 Jul 2017)

RND KGlorious is a high class template that was developed using modern technologies and opens new series of Kunena templates. RND Kglorious has designed as ultimate solution (Kunena and Joomla template) to create standalone-like forums.

stolen

1 year 4 months ago #326 by XeXeShko
With my credit card has been removed 33.26 euro, what this a payment without my knowledge and consent?
(DIGITAL RIVER IRELAND SHANNON, CO. 372 IRELAND)

1 year 4 months ago #327 by sulpher
Hello Sir,
We are sorry you got such problem. But it's a mistake.
DIGITAL RIVER IRELAND SHANNON, CO. 372 IRELAND - this is not our company.

Our website operates with USD currency and accept payment for the product via 2Checkout.com. Also we don't use auto renewal feature since it must be clients' choice.

You bought RND Kelegant template for $15.00 under the user XeXeShko. We got the $15.
We don't have legal entity in Ireland and don't know what is the payment of 33.26 euro. I suppose you made a payment for another service / digital goods.

To make things clear:
1. Please provide us details that 33.26 euro was taken by 2Checkout for RoundTheme website
2. You can contact your bank account and request details which website took 33.26 euro.

Please verify which other payments you made during the last day.

Best regards,
Eugene.

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Moderators: sulpher

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