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problem with captcha

7 years 5 months ago #387 by cnadia
problem with captcha was created by cnadia
Hi,
I have installed J 3.5.1 and updated the kunena template with the last version, but now the captcha field doesn't appears any more.
It appears only if I put the version 1.0 in joomla captcha plugin settings, but, before the update, it worked well with version 2.0

Thank you

Nadia
7 years 5 months ago #393 by Eugene S.
Replied by Eugene S. on topic Re: problem with captcha
Hello Nadia,
Sorry for the delay with response. We need to examine this issue.
Please, send us temporary access to your site (back-end admin and FTP) at This email address is being protected from spambots. You need JavaScript enabled to view it. to examine and fix it asap.

Regards,
Eugene.

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7 years 4 months ago #413 by Eugene S.
Replied by Eugene S. on topic Re: problem with captcha
Hello Nadia,
I did not receive access to your site. Did you solve the problem personally?

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7 years 4 months ago #415 by cnadia
Replied by cnadia on topic Re: problem with captcha

Eugene Sivokon wrote:

Hello Nadia,
I did not receive access to your site. Did you solve the problem personally?

No, I have inactivated recaptcha and I'm waiting for the new version of kunena.
I cannot give you temporary access to the FTP because I don't know how to create it.
7 years 4 months ago #430 by Eugene S.
Replied by Eugene S. on topic Re: problem with captcha

cnadia wrote:
No, I have inactivated recaptcha and I'm waiting for the new version of kunena.

New version of Kunena won't support current templates. See news: Kunena: End of Life for Blue Eagle based templates
We develop a new series of templates which will be Kunena 5.0 native.

I cannot give you temporary access to the FTP because I don't know how to create it.

FTP access can be created in hosting panel of your site. Alternatively you can provide us temporary super admin access and probably we'll install eXtplorer if it required to change some code. But perhaps it's enough to make some changes in administrator panel.

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Add your voice to the JED listing with a 100 score review: bit.ly/2cIg8pF
Thanks!
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