Official support hours: from 9 AM — 6 PM Monday to Friday (GMT +2).
The support staff may not reply on technical inquiries on weekends; all requests will be answered necessarily during working days. Reply time: depending on the complexity of your issue, the answer can be provided between a few hours up to 48 hours. In the particular instances we will notify you if extra time will be required to solve the issue.

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Portfolio App for ZOO released (12 Nov 2016)

This creative App for ZOO let you to organize nice portfolio on your site and represent your projects in its best way. Portfolio App for ZOO works natively with Bootstrap 3 & Uikit templates (two layouts included) and comes with several in-built ZOO elements.

problem with captcha

7 months 3 weeks ago #387 by cnadia
Hi,
I have installed J 3.5.1 and updated the kunena template with the last version, but now the captcha field doesn't appears any more.
It appears only if I put the version 1.0 in joomla captcha plugin settings, but, before the update, it worked well with version 2.0

Thank you

Nadia

7 months 2 weeks ago #393 by sulpher
Hello Nadia,
Sorry for the delay with response. We need to examine this issue.
Please, send us temporary access to your site (back-end admin and FTP) at This email address is being protected from spambots. You need JavaScript enabled to view it. to examine and fix it asap.

Regards,
Eugene.

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6 months 3 weeks ago #413 by sulpher
Hello Nadia,
I did not receive access to your site. Did you solve the problem personally?

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6 months 3 weeks ago #415 by cnadia

Eugene Sivokon wrote:

Hello Nadia,
I did not receive access to your site. Did you solve the problem personally?

No, I have inactivated recaptcha and I'm waiting for the new version of kunena.
I cannot give you temporary access to the FTP because I don't know how to create it.

6 months 1 week ago #430 by sulpher

cnadia wrote:
No, I have inactivated recaptcha and I'm waiting for the new version of kunena.

New version of Kunena won't support current templates. See news: Kunena: End of Life for Blue Eagle based templates
We develop a new series of templates which will be Kunena 5.0 native.

I cannot give you temporary access to the FTP because I don't know how to create it.

FTP access can be created in hosting panel of your site. Alternatively you can provide us temporary super admin access and probably we'll install eXtplorer if it required to change some code. But perhaps it's enough to make some changes in administrator panel.

Like our extensions for Kunena?
Add your voice to the JED listing with a 100 score review: bit.ly/2cIg8pF
Thanks!