Official support hours: from 9 AM — 6 PM Monday to Friday (GMT +2).
The support staff may not reply on technical inquiries on weekends; all requests will be answered necessarily during working days. Reply time: depending on the complexity of your issue, the answer can be provided between a few hours up to 48 hours. In the particular instances we will notify you if extra time will be required to solve the issue.

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Portfolio App for ZOO released (12 Nov 2016)

This creative App for ZOO let you to organize nice portfolio on your site and represent your projects in its best way. Portfolio App for ZOO works natively with Bootstrap 3 & Uikit templates (two layouts included) and comes with several in-built ZOO elements.

Downloading Templete

7 months 3 weeks ago #385 by velieb
I just purchased the Kelegant, where can I find downloading template button??? It seems to be very basic, but I only found the invoice downloading button.

7 months 3 weeks ago #386 by sulpher
Hello velieb,
Thanks for purchasing. It's easy - you can find a link on download page in profile account and in the footer. Please open this URL: www.roundtheme.com/downloads

Feel free to contact me in any questions.
Regards,
Eugene.

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Add your voice to the JED listing with a 100 score review: bit.ly/2cIg8pF
Thanks!

7 months 2 weeks ago #388 by reefcleaners
I am having the same problem. Just paid $40, now it wants me to pay another $15 for the template. Anyway to fix this?

7 months 2 weeks ago #389 by reefcleaners
I had to purchase a single license to download it. Please refund and cancel my site membership. Thanks, post a reply here when completed. Please don't give me the run around like so many other Joomla vendors.

7 months 2 weeks ago #390 by sulpher
Hello reefcleaners,
You have purchased Personal subscription plan on Extensions , to get access to all templates you need template subscription plan . Alternatively it's possible to buy a single item. You just made a mistake when purchased a subscription, but it's not a problem with refund, Sir.
If you need access to all templates - I can update your first order and assign subscription from extensions to templates and make a refund for single item or just make refund on 1st order ($39) and you'll get access to single product only. Please let me know what is best for you and I'll handle your request asap.

Best regards,
Eugene.

Like our extensions for Kunena?
Add your voice to the JED listing with a 100 score review: bit.ly/2cIg8pF
Thanks!

7 months 2 weeks ago #391 by reefcleaners
Oh OK that makes sense. Please cancel the extension package I have already downloaded the template and installed it last night.