Official support hours: from 9 AM — 6 PM Monday to Friday (GMT +2).
The support staff may not reply on technical inquiries on weekends; all requests will be answered necessarily during working days. Reply time: depending on the complexity of your issue, the answer can be provided between a few hours up to 48 hours. In the particular instances we will notify you if extra time will be required to solve the issue.

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RND Kparadise 2.0 - update of travel template (14 Nov 2018)

Tourist and travel template Kparadise updated to version 2.0 and is compatible with Kunena 5.1.6. Do not miss this great template which has unique features: Images in Category and Masonry Grid.

Downloading Templete

2 years 8 months ago #385 by velieb
Downloading Templete was created by velieb
I just purchased the Kelegant, where can I find downloading template button??? It seems to be very basic, but I only found the invoice downloading button.

2 years 8 months ago #386 by Eugene S.
Replied by Eugene S. on topic Downloading Templete
Hello velieb,
Thanks for purchasing. It's easy - you can find a link on download page in profile account and in the footer. Please open this URL: www.roundtheme.com/downloads

Feel free to contact me in any questions.
Regards,
Eugene.

Like our extensions for Kunena?
Add your voice to the JED listing with a 100 score review: bit.ly/2cIg8pF
Thanks!

2 years 7 months ago #388 by reefcleaners
Replied by reefcleaners on topic Downloading Templete
I am having the same problem. Just paid $40, now it wants me to pay another $15 for the template. Anyway to fix this?

2 years 7 months ago #389 by reefcleaners
Replied by reefcleaners on topic Downloading Templete
I had to purchase a single license to download it. Please refund and cancel my site membership. Thanks, post a reply here when completed. Please don't give me the run around like so many other Joomla vendors.

2 years 7 months ago #390 by Eugene S.
Replied by Eugene S. on topic Downloading Templete
Hello reefcleaners,
You have purchased Personal subscription plan on Extensions , to get access to all templates you need template subscription plan . Alternatively it's possible to buy a single item. You just made a mistake when purchased a subscription, but it's not a problem with refund, Sir.
If you need access to all templates - I can update your first order and assign subscription from extensions to templates and make a refund for single item or just make refund on 1st order ($39) and you'll get access to single product only. Please let me know what is best for you and I'll handle your request asap.

Best regards,
Eugene.

Like our extensions for Kunena?
Add your voice to the JED listing with a 100 score review: bit.ly/2cIg8pF
Thanks!

2 years 7 months ago #391 by reefcleaners
Replied by reefcleaners on topic Downloading Templete
Oh OK that makes sense. Please cancel the extension package I have already downloaded the template and installed it last night.

Moderators: Eugene S.