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Top menu dissapears

7 years 5 months ago #372 by sei_pc
Top menu dissapears was created by sei_pc
Joomla 3.5.1
Kunena 4.0.10
Kelegant 2.1.2

please see attached image about our issue, the top menu is gone when reading a message or a topic, it only shows on the forum landing page,
please help
7 years 5 months ago #375 by Eugene S.
Replied by Eugene S. on topic Re: Top menu dissapears
Hello sei_pc,
I suppose there are some problem with forum configuration. Need to examine Kunena settings.
Please send temporary access on front-end and back-end of your website to reproduce this issue and examine the settings.
You can send data access at This email address is being protected from spambots. You need JavaScript enabled to view it.

I'll do the best to provide you help asap.

Regards,
Eugene.

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7 years 5 months ago #381 by sei_pc
Replied by sei_pc on topic Re: Top menu dissapears
ok, message with login details and steps to reproduce the issue sent to This email address is being protected from spambots. You need JavaScript enabled to view it. , thanks for your help,
7 years 5 months ago #382 by Eugene S.
Replied by Eugene S. on topic Re: Top menu dissapears
Hello sei_pc,
The result of my researches:
1. It’s common Kunena problem and is not related to any Kunena template.
2. The issue occurs due to menu item. If you create Kunena menu item with “Show category” type and select any category the menu will be disappeared at this category page. Please read official documentation: Menu issues

My recommendation is avoid using Kunena Forum » Show Category menu type. Just use external URL type that leads to the required URL, as you've made in case of other menu items.

Please see at these screenshots:

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7 years 5 months ago #384 by sei_pc
Replied by sei_pc on topic Re: Top menu dissapears
thank you! your suggestion worked fne.
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