Top menu dissapears
- sei_pc
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6 years 11 months ago #372
by sei_pc
Top menu dissapears was created by sei_pc
Joomla 3.5.1
Kunena 4.0.10
Kelegant 2.1.2
please see attached image about our issue, the top menu is gone when reading a message or a topic, it only shows on the forum landing page,
please help
Kunena 4.0.10
Kelegant 2.1.2
please see attached image about our issue, the top menu is gone when reading a message or a topic, it only shows on the forum landing page,
please help
- Eugene S.
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6 years 11 months ago #375
by Eugene S.
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Replied by Eugene S. on topic Re: Top menu dissapears
Hello sei_pc,
I suppose there are some problem with forum configuration. Need to examine Kunena settings.
Please send temporary access on front-end and back-end of your website to reproduce this issue and examine the settings.
You can send data access at This email address is being protected from spambots. You need JavaScript enabled to view it.
I'll do the best to provide you help asap.
Regards,
Eugene.
I suppose there are some problem with forum configuration. Need to examine Kunena settings.
Please send temporary access on front-end and back-end of your website to reproduce this issue and examine the settings.
You can send data access at This email address is being protected from spambots. You need JavaScript enabled to view it.
I'll do the best to provide you help asap.
Regards,
Eugene.
Like our extensions for Kunena?
Add your voice to the JED listing with a 100 score review: bit.ly/2cIg8pF
Thanks!
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6 years 11 months ago #381
by sei_pc
Replied by sei_pc on topic Re: Top menu dissapears
ok, message with login details and steps to reproduce the issue sent to This email address is being protected from spambots. You need JavaScript enabled to view it. , thanks for your help,
- Eugene S.
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6 years 11 months ago #382
by Eugene S.
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Replied by Eugene S. on topic Re: Top menu dissapears
Hello sei_pc,
The result of my researches:
1. It’s common Kunena problem and is not related to any Kunena template.
2. The issue occurs due to menu item. If you create Kunena menu item with “Show category” type and select any category the menu will be disappeared at this category page. Please read official documentation: Menu issues
My recommendation is avoid using Kunena Forum » Show Category menu type. Just use external URL type that leads to the required URL, as you've made in case of other menu items.
Please see at these screenshots:
The result of my researches:
1. It’s common Kunena problem and is not related to any Kunena template.
2. The issue occurs due to menu item. If you create Kunena menu item with “Show category” type and select any category the menu will be disappeared at this category page. Please read official documentation: Menu issues
My recommendation is avoid using Kunena Forum » Show Category menu type. Just use external URL type that leads to the required URL, as you've made in case of other menu items.
Please see at these screenshots:
Like our extensions for Kunena?
Add your voice to the JED listing with a 100 score review: bit.ly/2cIg8pF
Thanks!
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6 years 11 months ago #384
by sei_pc
Replied by sei_pc on topic Re: Top menu dissapears
thank you! your suggestion worked fne.
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