Official support hours: from 9 AM — 6 PM Monday to Friday (GMT +2).
The support staff may not reply on technical inquiries on weekends; all requests will be answered necessarily during working days. Reply time: depending on the complexity of your issue, the answer can be provided between a few hours up to 48 hours. In the particular instances we will notify you if extra time will be required to solve the issue.

×
RND Kcombo - Kunena game template (27 Nov 2017)

RND KCombo is a dark template and is best for game forums. It is also can be used in a lot of sites related to cinema, gaming, book forums and other.

Top menu dissapears

2 years 3 months ago #372 by sei_pc
Joomla 3.5.1
Kunena 4.0.10
Kelegant 2.1.2

please see attached image about our issue, the top menu is gone when reading a message or a topic, it only shows on the forum landing page,
please help

2 years 3 months ago #375 by Eugene S.
Hello sei_pc,
I suppose there are some problem with forum configuration. Need to examine Kunena settings.
Please send temporary access on front-end and back-end of your website to reproduce this issue and examine the settings.
You can send data access at This email address is being protected from spambots. You need JavaScript enabled to view it.

I'll do the best to provide you help asap.

Regards,
Eugene.

Like our extensions for Kunena?
Add your voice to the JED listing with a 100 score review: bit.ly/2cIg8pF
Thanks!

2 years 3 months ago #381 by sei_pc
ok, message with login details and steps to reproduce the issue sent to This email address is being protected from spambots. You need JavaScript enabled to view it. , thanks for your help,

2 years 3 months ago #382 by Eugene S.
Hello sei_pc,
The result of my researches:
1. It’s common Kunena problem and is not related to any Kunena template.
2. The issue occurs due to menu item. If you create Kunena menu item with “Show category” type and select any category the menu will be disappeared at this category page. Please read official documentation: Menu issues

My recommendation is avoid using Kunena Forum » Show Category menu type. Just use external URL type that leads to the required URL, as you've made in case of other menu items.

Please see at these screenshots:

Like our extensions for Kunena?
Add your voice to the JED listing with a 100 score review: bit.ly/2cIg8pF
Thanks!

2 years 3 months ago #384 by sei_pc
thank you! your suggestion worked fne.

Partners