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  1. Forum
  3. Products for Joomla
  5. Kunena 4.x templates
  7. RND Kascetic
  9. The template does not work on version 5 of kunema

The template does not work on version 5 of kunema

6 years 3 months ago #498 by Arnaud des
The template does not work on version 5 of kunema was created by Arnaud des
I buy today the template: RND Kascetic. The installation runs correctly without error but the product does not appear in the selection of kunema templates, yet the files have been successfully installed on the server.
I found that all the kunema templates that you propose were not compatible after the v4 ... I am very surprised, have you a solution to my problem or I have to ask for a refund? PS: I try to find a vertion of kunema v4 but it is not possible ... I am therefore blocked
6 years 3 months ago - 6 years 3 months ago #500 by Eugene S.
Replied by Eugene S. on topic The template does not work on version 5 of kunema
Hello Arnaud,
Current templates are designed for Kunena 4 version only and each template have a warning message. We are sorry, but there is no version of RND Kascetic for Kunena 5.


We are working on new series of templates to be released after a month. So, you can await when these template will be released and contact us which template will be chosen (your subscription will be renewed) or confirm a refund and soon you can buy the preferable template again.
It's your choice. Which way you would prefer?

As concerning the second question: your user account is active. Can you sign in to Roundtheme site now under your credentials? If no, please let me know.
Like our extensions for Kunena?
Add your voice to the JED listing with a 100 score review: bit.ly/2cIg8pF
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6 years 3 months ago #501 by Arnaud des
Replied by Arnaud des on topic The template does not work on version 5 of kunema
Bonjour,
merci pour votre retour, je souhaite être remboursé pourriez vous m'indiquez la marche a suivre ?, je passerai voir vos nouveaux modèles de template avec interêt merci.
6 years 3 months ago #502 by Arnaud des
Replied by Arnaud des on topic The template does not work on version 5 of kunema
sorry :

Hello,
Thank you for your return, I wish to be refunded could you indicate to me the procedure to follow? I will pass to see your new models of template with interest thank you.
6 years 3 months ago #503 by Eugene S.
Replied by Eugene S. on topic The template does not work on version 5 of kunema
Hello Arnaud,
The refund just been made. Your refund should appear on your credit card/bank statement within the next 7-10 days.

We will be glad if you return to us soon :)
Like our extensions for Kunena?
Add your voice to the JED listing with a 100 score review: bit.ly/2cIg8pF
Thanks!
Moderators: Eugene S.
  1. Forum
  3. Products for Joomla
  5. Kunena 4.x templates
  7. RND Kascetic
  9. The template does not work on version 5 of kunema

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