Official support hours: from 9 AM — 6 PM Monday to Friday (GMT +2).
The support staff may not reply on technical inquiries on weekends; all requests will be answered necessarily during working days. Reply time: depending on the complexity of your issue, the answer can be provided between a few hours up to 48 hours. In the particular instances we will notify you if extra time will be required to solve the issue.

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RND Kglorious released - new template for Kunena 5 (17 Jul 2017)

RND KGlorious is a high class template that was developed using modern technologies and opens new series of Kunena templates. RND Kglorious has designed as ultimate solution (Kunena and Joomla template) to create standalone-like forums.

No Subscription?

1 year 5 months ago #298 by kirblam
Hi - I paid for a subscription but am unable to download anything. So far my account still says "No Subscriptions". Can you look into this?

Thanks
JK

1 year 5 months ago #299 by kirblam
Hey, I made a mistake in my ordering and fixed it. Sorry for the false alarm.

1 year 5 months ago #300 by sulpher
Hello JK,
Just been checked out - both subscriptions are active in backend.
Could you, please, send me your user password to let me log in under your user and examine the issue?

Password can be send at This email address is being protected from spambots. You need JavaScript enabled to view it.
(password soon can be changed)

Thank you.
Eugene.

Like our extensions for Kunena?
Add your voice to the JED listing with a 100 score review: bit.ly/2cIg8pF
Thanks!

1 year 5 months ago #301 by sulpher
JK,
I just been posted an answer in a few seconds later after your post.
It;'s nice to hear there is no problem with the subscription.

Do not hesitate to contact us in any questions.

Have a nice day!
Eugene.

Like our extensions for Kunena?
Add your voice to the JED listing with a 100 score review: bit.ly/2cIg8pF
Thanks!

1 year 5 months ago #302 by kirblam
Hi Eugene - sorry about the confusion. Thanks very much for your quick response.

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