Official support hours: from 9 AM — 6 PM Monday to Friday (GMT +2).
The support staff may not reply on technical inquiries on weekends; all requests will be answered necessarily during working days. Reply time: depending on the complexity of your issue, the answer can be provided between a few hours up to 48 hours. In the particular instances we will notify you if extra time will be required to solve the issue.

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Portfolio App for ZOO released (12 Nov 2016)

This creative App for ZOO let you to organize nice portfolio on your site and represent your projects in its best way. Portfolio App for ZOO works natively with Bootstrap 3 & Uikit templates (two layouts included) and comes with several in-built ZOO elements.

No Subscription?

10 months 1 day ago #298 by kirblam
Hi - I paid for a subscription but am unable to download anything. So far my account still says "No Subscriptions". Can you look into this?

Thanks
JK

10 months 1 day ago #299 by kirblam
Hey, I made a mistake in my ordering and fixed it. Sorry for the false alarm.

10 months 1 day ago #300 by sulpher
Hello JK,
Just been checked out - both subscriptions are active in backend.
Could you, please, send me your user password to let me log in under your user and examine the issue?

Password can be send at This email address is being protected from spambots. You need JavaScript enabled to view it.
(password soon can be changed)

Thank you.
Eugene.

Like our extensions for Kunena?
Add your voice to the JED listing with a 100 score review: bit.ly/2cIg8pF
Thanks!

10 months 1 day ago #301 by sulpher
JK,
I just been posted an answer in a few seconds later after your post.
It;'s nice to hear there is no problem with the subscription.

Do not hesitate to contact us in any questions.

Have a nice day!
Eugene.

Like our extensions for Kunena?
Add your voice to the JED listing with a 100 score review: bit.ly/2cIg8pF
Thanks!

10 months 1 day ago #302 by kirblam
Hi Eugene - sorry about the confusion. Thanks very much for your quick response.